Manage / List Team Members

This document explains how to manage the team members in your organisation.

From the Manage Team Members page you can:

• List the team members in your organisation
• Add team members (only organisation administrators can do this)
• Edit team member details, including managing team member devices
• Lock and unlock team members

Where do I start?

• In the Haventec Console menu, click Team Members.
• The Manage Team Members page is displayed.

Listing team members

This page lists all the team members in your organisation and shows the following information for each team member:

• User Name - Name of the team member (user)
• Role: Administrator or Support. Click to learn more about the different roles or click here.
• Email Address - Users email address
• Last Logged in (date and time)
• User Status: ACTIVE (unlocked), PENDING (user has not authenticated) LOCKED (inactive). 
• Lock User - ability to lock a user. Click to learn more about the locking users or click here.
• Delete User - ability to Delete Users from the system.
• Edit Details - ability to edit users details. Click to learn more about editing users or click here.

Adding team members

• Click Add Team Member to add a team member.
• The Add Team Member page is displayed.

Refer to Add Team Member for further details.

Locking and unlocking team members

• Click Lock User or Unlock, as required, for the relevant team member. Locked users will no longer have access to your organisation.
• Refer to Lock/unlock Team Members for further details.

Delete team member

• Click Delete User for the relevant team member to delete that user.
• The system will display a Confirmation message

• Click Confirm to proceed deleting the user.  Please note: this step can not be undone, however you can add a new team member to create a new user again.

Editing team member details

• Click Edit Details for the relevant team member to edit team member details, including managing team member devices. The Edit Team Member page is displayed.
• Refer to Edit Team Member Details for more information.

Related documents

• Team Members
• Add Team Member
• Edit Team Member Details
• Lock/unlock Team Members